Crossing the Chasm

Marketing and Selling High-Tech Projects to Mainstream Customers

By: Geoffrey Moore

0H 44M
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8 videobook chapters 44M
Geoffrey Moore has been coaching executives for decades on how to cross the "chasm," which is a unique and tricky step in the life cycle of a high tech startup.
Geoffrey defines the chasm by outlining the five different types of high-tech buyers, with insight from Box's CEO Aaron Levie and Microsoft VP Ali Dalloul.
Startups must deploy a D-Day strategy in order to market their high-tech products. Former Aruba CEO Dom Orr explains how his company overcame the incumbent competition in the early 2000s.
A high-tech product must reach the right market. But how do you go about choosing it? Geoffrey provides a few exercises to narrow it down.
Gary Kovacs, former CEO of Mozilla, describes how they created a whole product in the 90s and became an unlikely contender in the 90s browser wars with Firefox.
Geoffrey explains how a company must position itself in order to be competitive, with Microsoft VP Ali Dalloul and Mariann McDonagh, CMO of WorkFusion.
WorkFusion executives explain how to distribute and price your high tech product so that it reaches the right people.
You've made it across the chasm! Get ready for more challenges ahead.

What you'll learn

Length: 4 min

Geoffrey Moore has been coaching executives for decades on how to cross the "chasm," which is a unique and tricky step in the life cycle of a high tech startup.

Length: 7 min

Geoffrey defines the chasm by outlining the five different types of high-tech buyers, with insight from Box's CEO Aaron Levie and Microsoft VP Ali Dalloul.

Length: 5 min

Startups must deploy a D-Day strategy in order to market their high-tech products. Former Aruba CEO Dom Orr explains how his company overcame the incumbent competition in the early 2000s.

Length: 7 min

A high-tech product must reach the right market. But how do you go about choosing it? Geoffrey provides a few exercises to narrow it down.

Length: 5 min

Gary Kovacs, former CEO of Mozilla, describes how they created a whole product in the 90s and became an unlikely contender in the 90s browser wars with Firefox.

Length: 6 min

Geoffrey explains how a company must position itself in order to be competitive, with Microsoft VP Ali Dalloul and Mariann McDonagh, CMO of WorkFusion.

Length: 4 min

WorkFusion executives explain how to distribute and price your high tech product so that it reaches the right people.

Length: 2 min

You've made it across the chasm! Get ready for more challenges ahead.

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More about Crossing the Chasm

In Crossing the Chasm, Geoffrey A. Moore shows that in the Technology Adoption Life Cycle—which begins with innovators and moves to early adopters, early majority, late majority, and laggards—there is a vast chasm between the early adopters and the early majority. While early adopters are willing to sacrifice for the advantage of being first, the early majority waits until they know that the technology actually offers improvements in productivity. The challenge for innovators and marketers is to narrow this chasm and ultimately accelerate adoption across every segment.

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Meet the Author

Geoffrey Moore

Geoffrey Moore is an author, speaker, and advisor who splits his consulting time between start-up companies in the Wildcat Venture Partners portfolios and established high-tech enterprises, most recently including Salesforce, Microsoft, Autodesk, F5Networks, Gainsight, Google, and Splunk. Moore’s life’s work has focused on the market dynamics surrounding disruptive innovations. Crossing the Chasm is his first book and focuses on the challenges start-up companies face transitioning from early adopting to mainstream customers. It has sold more than a million copies, and its third edition has been revised such that the majority of its examples and case studies reference companies come to prominence from the past decade. Moore has a bachelors in American literature from Stanford University and a Ph.D. in English literature from the University of Washington. After teaching English for four years at Olivet College, he came back to the Bay Area with his wife and family and began a career in high tech as a training specialist.

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